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Retail Reconnect Antwerp, Belgium

February 4, 2025

The retail event in the Benelux that overflows with inspiring sessions from passionate speakers, real-life cases and strategic expert advice around the essence of customer connection.

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7 Inspirational Speakers

Speakers from belgium and the netherlands

ed sander
Ed Sander

China Digital Tech Researcher & Co-founder

at ChinaTalk

kris lenaerts_v3 (1)
Kris Lenaerts

CEO & Founding Partner
at Game Mania and VCTRY

olaf zwijnenburg
Olaf Zwijnenburg

Driver of change | Digital Retail Expert | Internet pioneer

tim gielen
Tim Gielen
at Wave of Engagement
bruno hancké
Bruno Hancké
Managing director
at ThisPlays2 & Groevy
Paul van der Boor
Paul van der Boor

Paul van der Boor
Head of Product at Mollie

bas dekker
Bas Dekker
Duurzaamheidspionier
at Foodello

A jampacked agenda

7 Inspiring Sessions

An agenda overflowing with strategic expert advice
  1. The Chinese have come – Temu & Shein Demystified

    Ed Sander
    China Digital Tech Researcher & Co-founder at ChinaTalk

    In this keynote, Ed explains the meteoric rise of Chinese online shops Temu and Shein and dispels some persistent misconceptions about these platforms. How can they deliver so cheaply? What exactly are the business models behind them? Are they profitable and what are their future plans? As retailers, should we be concerned?

    Check out the rave reviews of this keynote here.

    Ed Sander is known as a specialist on digital technology in China. Ed is research editor for Tech Buzz China, co-founder of and speaker for ChinaTalk, and owner of ChinaTechTrip.

    As a digital China analyst, independent writer, study tour leader and speaker, Ed comments on developments in China.

    Ed is known as an experienced and pragmatic keynote speaker. Using facts, he points out the latest digital and innovative developments in China and enjoys discussing them with his audience. In doing so, he not only paints an intriguing picture of trends in China, but also of our changing times.

     

    ed sander (1)

     

  2. 5 Transition paths to a digital and sustainable future for retail

    Olaf Zwijnenburg
    Driver of change | Digital Retail Expert | Internet Pioneer

    Olaf Zwijnenburg has been a director responsible and involved in major transitions of international retailers and brands. He provides direction to clients both inside and outside Rabobank in the challenging retail and wholesale sector on how to deal with fundamental changes and transitions. With a strong focus on consumer behavior, technology and sustainability, he provides crucial insights for companies seeking to thrive in the digital age.

    As a champion of innovation within the industry, Olaf's expertise is indispensable for anyone looking to future-proof their business. Retail Reconnect is the perfect opportunity to learn from a leading expert who will not only inspire you, but also offer practical insights that are immediately applicable in your organization.

     

    olaf zwijnenburg 2-1

     

  3. Retail Mavericks - Flying High, Falling Hard, Rising Strong – Game Mania

    Kris Lenaerts
    Former Co-Owner & CEO at Game Mania

    Kris Lenaerts, former Co-Owner and CEO of Game Mania, has experienced a remarkable journey that has both highs and lows. Founded in 1992, Game Mania grew into a major player in the gaming industry with once a network of more than 100 stores in Belgium and the Netherlands. 

    During his session, Kris will offer valuable insights on the rise and fall of Game Mania and essential lessons on digital innovation and the importance of a strong community. This is where you want to be to learn from his experiences and strategies for adaptation and survival in a highly dynamic, digital marketplace.

     

    kris lenaerts-1

     

  4. AI and the future of stores

    Tim Gielen
    Founding Partner | Chief of Inspiration at Wave of Engagement

    With the advent of ChatGPT, AI announced itself with much noise as the biggest technological revolution of the last 50 years.  

    Anyone who has been around retail a little longer knows that every historical technological revolution led to new consumer behavior that transformed, disappeared or created physical store concepts. 

    The car brought us shopping malls, the PC and erp brought us chains and supermarkets, the Internet brought us e-commerce....

    While the smartphone, social media and the platform economy are still shaking up the retail landscape considerably, AI is on the doorstep with a great battering ram to change retail as we knew it forever. 

    That AI is busily on its way to becoming the most impactful technology of our century, everyone agrees. That it will consequently change the broad consumer behavior and thus shopping of tomorrow is beyond question. 

    The question is how? 

    What exactly will change? 

    When then?

    And what will the future customer journey look like?

    How will our physical stores change?

    What can you do today to anticipate the future?

    To those questions Tim Gielen wants to give you answers and the necessary tools during this keynote; at the intersection of his three passions: technology, consumer behavior & the future of the physical store.

    Tim Gielen, co-founder of Wave of Engagement, is a visionary in the field of store experiences. His expertise in developing the experience stores of tomorrow has made him a leading voice in the industry.

    With a fresh perspective on the physical shopping experience, he offers his audience concrete and forward-looking insights. Be inspired by Tim's vision and discover new strategies to make your brand more relevant in a world where digital meets physical.

     

    tim gielen-1

     

  5. How sensory marketing and technology is transforming

    Bruno Hancké
    Managing director at ThisPlays2 & Groevy

    Bruno Hancké is the Managing Director and Business Development Manager at ThisPlays2 and Groevy, where he combines his vision and strategic thinking to help companies grow and innovate through sensory marketing. With more than three decades of experience, since 1988, he has guided countless organizations in integrating technology that stimulates the human brain.

    Bruno has a keen understanding of how technology can transform human interactions, his sessions are rich in research as well as practical advice and unique insights. Take your business to the next sensory level and get started with the insights from his keynote at Retail Reconnect.

     

    bruno hancké-1

     

  6. How brands can engage consumers in sustainable initiatives

    Bas Dekker
    Duurzaamheidspionier at Foodello

    Since its inception, Bas has been a driving force behind Foodello, the online supermarket against food waste.With years of experience in marketing and a passion for sustainability, he has helped grow Foodello into an impactful brand with 175,000 customers and nearly 4 million pounds of food saved.

    Bas specializes in combining data, automation and creative strategies to achieve scalable growth. His goal? To build a more sustainable future, one saved product at a time.

    Bas is at the forefront of the fight against food waste. As the driving force behind Foodello, he ensures that surplus products are given a second chance and shows how sustainability and profitability can go together perfectly.

    With his experience in retail innovation and his hands-on approach, Bas inspires companies to think differently about waste and efficiency. During Retail Reconnect, he shares his practical tips and powerful vision for a circular retail future. You don't want to miss this inspiring story

     

    bas d (2)

     

  7. The Future of Payments: Next Generation Payment Experiences

    Paul van der Boor
    Head of Product at Mollie


    Paul van der Boor is the Head of Product at Mollie, with a background in management consulting and private equity. He began his journey at Mollie as Chief of Staff, where he was involved in securing funding, driving international expansion, and launching new products.

    With expertise at the intersection of technology, finance, and product development, Paul provides insights into how companies can innovate and scale in a rapidly evolving market.
     
     
    Paul van der Boor1

     

     

     

Don't miss out

These companies have already confirmed their attendance
bevestigde deelnemers retail reconnect

Your hosts

Belgium and the Netherlands connect and present. Expect unprecedented synergy in the sector.
tilroy retail reconnect (1)

A mission

Tilroy, as the driving force behind the event, wants to provide a platform to (re)discover the connection with consumers.

Tilroy wants to make it possible for everyone to develop and make the most of their relationships with customers. Customer focus is central to this; serving your customers through the channels they choose, providing them with all the information they are looking for and serving them in their preferred way. They make this possible with a stable, powerful and scalable platform that grows with your retail ambitions. Tilroy is already used by more than 1,000 satisfied retailers in Belgium and the Netherlands, each with one to hundreds of retail outlets.

Next Section

DIVE, Antwerp

A unique location

DIVE is a new 4,000-square-meter multiroom venue where imagination and innovation come together. Once home to Cinema Majestic, now a meeting place for the latest digital technologies.

In a nutshell:

  • Belgium's first digital experience center with 360-degree projections
  • High-tech audiovisual and catering options that enhance the experience
  • Easily accessible by public transportation and ample parking options
Next Section

Event tickets

Your experience is waiting

Secure your spot at Retail Reconnect and prepare yourself for passionate speakers, real-life cases and strategic expert advice around the essence of customer connection.

Sold out

Duo Reconnector (1+1)

Book one of the first 20 tickets and get your 2nd ticket on top for free!

Included in your ticket:

  • Engaging expert sessions
  • A unique location
  • Parking and train discount
  • Handy event app
  • Drinks & Bites
  • Goodie bag at departure

SOLD OUT

Early Reconnector

Enjoy a 20% discount if you order a ticket before December 4.

Included in your ticket:

  • Engaging expert sessions
  • A unique location
  • Parking and train discount
  • Handy event app
  • Drinks & Bites
  • Goodie bag at departure

350

Regular Reconnector

After December 4, book your regular ticket for Retail Reconnect here.

Included in your ticket:

  • Engaging expert sessions
  • A unique location
  • Parking and train discount
  • Handy event app
  • Drinks & Bites
  • Goodie bag at departure

" Although this is the first time Retail Reconnect has been organized, it feels like coming home. The location, topic and speakers come together in a fantastic way there. "

Peter De Ranter
CEO Tilroy

"The venue is unique in Belgium and the showcase of an innovative feat of technology. You experience events here in an unprecedented way and the immersive experience immerses you for an unforgettable experience."

Bert Van Loenhout
DIVE visitor

Thanks to

This event is made possible with the help of
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mollie_svg
  • 250x88_retail reconnect partners (1)
  • helloretail_logo
  • neopaul logo
  • scents_logo
  • newland scanning made simple logo

retail reconnect blog

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